As a company, Aleratec takes great pride in providing the highest quality in customer satisfaction, and we like to stay connected with our customers as much as possible. If you stay connected, we can tell you about product launches, reviews, software updates, special offers, reseller promotions, new inventory to our outlet, and more.
That’s why we’ve set up a number of resources for you to access if you need help with a product, have questions, want to read reviews, or just stay up to date with the latest Aleratec news, deals, and product offerings.
Here are just a few ways you can connect with us:
- GetSatisfaction– Share your ideas with us! This is a direct line to our Support and Product Development Teams, so if you have a problem or question—get cracking and drop us a note here. You can also suggest products, enhancements, or concepts that you’d like us to designGo To GetSatisfaction
- Aleratec’s Knowledge Base– This deep library full of knowledge about our products was created over the years by prosumers just like you. If you’re having an issue with a product, the answer or solution to your problem is more than likely listed right here in this knowledge base. We also store tons of great Tips & Tricks here (e.g.: How to increase contrast when creating LightScribe labels) so you can get the most out of your purchase.Go to Aleratec Knowledgebase
- Facebook and Twitter– Like us on Facebook or follow us (@aleratec) and join the conversation! Our Facebook fans are the first to know about our product launches, contests, and promotions (We’ve even given away a few iPads)! Post on our wall or tweet us questions. We’d love to hear from you!Go to Aleratec Facebook Page
Go to Aleratec Twitter Page
- YouTube– Yes, we have our very own YouTube Channel! With more than 40 active product tours live on YouTube, this is the next best thing to being front and center in our product showroom. Our product walkthroughs have already been viewed more than 44,000 times!Go to Aleratec YouTube Channel
Remember, if you have a problem with one of our products, we’re here for you! In addition to Aleratec’s Tech Support, there is also an entire community available to assist you on GetSatisfaction. Our Tech Support Team also drops in there on a regular basis, so rest assured- you are never alone.
So, what are you waiting for? Learn how to get the most out of Aleratec’s products and use them like a pro. Stay connected to Aleratec, and you’ll always be “in the know.”